Call-center “Contact”: telemarketing services for working with clients
Informing customers about changes in tariff plans, company promotions and other news in a timely manner means increasing customer loyalty. Finding customers with cold calls means working to increase sales volumes. But all this requires special knowledge, technical equipment and professional experience.
Difficulties in servicing outgoing calls
Let’s start with the fact that this is a significant blow to the budget: payment for communication, operator salaries, rent of premises. It is difficult for managers who have other work tasks to cope with a large amount of routine work on calling. And not everyone knows how to sell a service or product over the phone.
What do we offer?
We provide a full range of services for outgoing calls: phone number spanish
- Telephone sales – a professional approach to sales with effective scripts.
- Updating databases – updating and correcting information on clients.
- Informing clients – prompt notification of changes, promotions and news.
- Telephone surveys – collecting opinions, conducting questionnaires and research.
- Cold calling – attracting new clients and expanding the client base.
- Customer return is the return of interest from customers who left or did not make a purchase.
Who is outsourced outbound call handling suitable for?
- For online stores – to increase sales and receive feedback.
- Companies with client bases – to update data and maintain loyalty.
- To telecom operators and banks – to inform about new tariffs and changes.
- For companies with a large client base – for regular calls, customer support and strengthening loyalty.
What you will get
- Growing your customer base – targeted calls will attract new customers and expand your reach.
- Budget savings of up to 30% -Outgoing call service without expenses on communications, salaries and office rent.
- Increase sales by up to 40% – professional operators know how to work with objections.
- Increase customer loyalty – timely information builds trust.
Benefits of Outsourcing Outbound Calls to Contact Call Center
- Experienced operators – more than 2300 specialists with at least 2 years of experience.
- Personalized scripts and target bases – we develop unique scripts and select relevant bases to achieve your goals.
- Direct contact with decision makers – operators communicate directly with decision makers, speeding up the negotiation process.
- 0 rubles for missed calls – you pay only for successful calls.
- 24/7 Monitoring – 24/7 access to call recordings and daily reporting for transparent monitoring.
How does the outgoing calls project work?
- Selection of a contact base – we use your base or select contacts according to your request.
- Calling according to scripts – operators make calls according to agreed scenarios.
- Lead Transfer – Hot leads are immediately transferred to your managers.
- Daily reporting – we provide data on the work done in a convenient form.
Popular Questions and Answers
What guarantees do I receive?
We provide daily reports and access to call recordings, so you can always stay on top of the process.
Outgoing call service Is it possible to pay for leads?
Yes, after the pilot project, payment for results is possible.
Can you train operators in the specifics of our business?
Yes, we develop scripts according to your requirements and train operators in the features of your product.
Is it possible to make changes to a project after launch?
Of course, we respond flexibly to your wishes and can adjust scripts and strategies.
Free up your time to solve the company’s current tasks, and entrust call handling to contact center specialists. It’s profitable and convenient! Leave a request, and we will calculate a tariff plan for your business.