Individual approach to customer service in a foreign language
Outsource your international customer support chinese overseas asia database to a call center. Our operators, fluent in various foreign languages, will provide quality service, help attract new customers and maintain their interest in your brand. Whether it’s calls, chats or social networks, we will provide service in the language convenient for your customers and guarantee an individual approach.
Support for foreign clients: what is included in the service
- Reception and processing of incoming calls and mike thurow mike messages in foreign languages.
- Interaction via chats, telephony and social networks.
- Consulting and order processing.
- Assistance in retaining and attracting foreign clients.
- Work in your CRM to synchronize data and ensure transparency of work.
Who is Multilingual Customer support in foreign Suitable For?
This service will be especially useful to you if: fax list
- You are entering foreign markets or already working with an international audience.
- Want your customers to receive quality service in their native language.
- Strive to optimize support costs without sacrificing quality.
- Looking for a reliable partner for 24/7 customer support worldwide.
How a call center works in a foreign language
Our multilingual call center helps to solve any service problems in foreign languages:
- Qualified operators – we employ employees with knowledge of foreign languages and native speakers for complex requests.
- Thoughtful communication scenarios – we develop scenarios adapted to linguistic and cultural characteristics.
- Integration with your systems – we connect telephony, chats and synchronize with your CRM.
- Quality control – we track KPI achievement, conduct monitoring and regularly provide you with detailed reports.
Benefits of Customer Service via a Multilingual Call Center
- Interested in new markets? We will help you conquer them with tailored service!
- Want to reduce costs? Reduce support costs by up to 48% without sacrificing quality.
- Need support at any time? We make it easy to provide 24/7 service to keep your customers happy.
- Need multilingual support? We provide service in English. Customer support in foreign German, Finnish, Chinese, CIS languages and many others.
Popular Questions and Answers
What languages does your call center support?
Our multilingual call center works with English, German, French, Spanish, Italian, Finnish, Chinese and all languages of the CIS countries.
How much does the service cost?
The cost depends on the volume of work and the languages selected. We offer flexible rates to ensure that the service remains affordable for businesses of any size.
Can you provide 24/7 support?
Yes, we can provide 24/7 service. Our center employs over 2,000 operators, so support will be stable and uninterrupted.