Theoretically, any software can be hacked. It is believed that cloud CRM is more vulnerable than boxed (which is installed on the company’s personal server), but in fact this is not entirely true. Both can be hacked, but in each version, you can set access restrictions for an individual employee. And having received his login and password, the intruder will not go further than these restrictions.
If we are talking about a more complex production planning and resource allocation hack than access to an employee’s login and password, then the boxed version is considered safer due to the fact that the data is stored on your own internal servers, and you set the level of protection yourself, thereby taking full responsibility for the safety of the data.
But what if everything breaks (something breaks)?
Yes, they can. Some CRMs have privacy settings. Clients marked in this way will not be available to your colleagues. But you won’t be able to hide them from management.
4. Which CRM to choose
In fact, any CRM system will do for sales. As has already been said, CRM is a database with an interface, and with due skill, you can set it up for any sales model.
CRM for small business
CRM for real estate, insurance, medicine, car service, beauty salon …
CRM for a specific industry is one of the popular requests. Such systems are customized business models, not the final product. They will still have to be finalized. The main thing is that the person providing such settings has sufficient experience, otherwise implementing the necessary functions can be time-consuming and expensive (or impossible at all).