Calling clients by phone

Calling clients through a call center or an independent solution?

If you have the necessary telecommunications equipment mike yum mike and a staff of free employees, then, of course, you can try to cope on your own. But it is much more effective to entrust outgoing calls to call center employees. This will save the company’s labor resources for solving more important tasks. In addition, you will be sure that the information will be provided at a high professional level.

Call center for outgoing calls: what types of services do we offer?

• Automatic dialing is cheap and effective. You provide a list of phone numbers, we compose and record the message. You can specify the optimal phone number spanish time for the call. Upon completion of the project, you will receive a detailed report.
• Operator calls — if you need clarifications and answers to questions. We jointly develop a conversation scenario and select a group of operators with experience in your topic. Can be accompanied by telephone sales services, attracting and returning clients. If necessary, redirection to company employees is set up.

One of the most common types of outgoing calls in call centers is customer calls. Calling clients by phone It can be done both automatically and manually. Our specialists recommend combining both of these methods to obtain optimal results. It is believed that it is advisable to start with automatic calls, and if they do not bring the desired result, move on to more effective “manual” ones.

Telephone calling of clients through a call center: who is it suitable for and where to apply it

Contact call center services are suitable for companies of all sizes and industries, including:

• Retail chains and stores to inform about new products and promotions;
• Services that want to remind you about scheduled maintenance;
• Banks , insurance companies and other organizations for notifications of changes in conditions;
• Any company that needs to contact customers in bulk and notify them of important events.

Advantages of outsourcing customer calls through a call center Contact

Why choose us?

• Experienced team of operators. More than 2000 specialists with experience in various industries will ensure professional interaction with your clients.
• Individual approach. Scripts are developed for specific tasks of your business.
• Fast scaling and flexibility. We can instantly adjust to your needs: increase or decrease the volume of calls, quickly optimize scripts and even connect additional services (for example, sales or technical support).
• Transparent reporting and quality control. Calling clients by phone Daily reports, access to call recordings and continuous quality monitoring at every stage.
• Saving on missed calls. You pay only for successful calls – the cost of a call when missed is 0 rubles.

How does this work?

1. We agree on the goals and objectives of the call and create a conversation scenario.
2. We determine the optimal time for calls.
3. We conduct calls using automatic and manual calls (as needed).
4. We report on the results and provide you with statistics and recommendations.

Answers to popular questions

How much does it cost to call clients on the phone?

Prices for calling clients in a call center depend on the type of calling, the size of the database, the complexity of the script and additional services, such as collecting information or sales. Leave a request, our manager will calculate the cost of the project for your business.

Calling clients by phone Is it possible to choose a time for the call?

Yes, of course. At the approval stage, we take into account all your wishes and requirements for the task.

How safe is it to transfer our customer database to you? What do you do to protect the data?

We strictly adhere to the privacy policy of our clients’ data and guarantee that your database will not fall into the hands of third parties. We stipulate all this in the contract.

If you need call center services for calls of any complexity, contact the Contact Center by phone or by filling out the order form on the website. Specialists will select the best terms of cooperation for you in terms of price and efficiency. Calling clients is what our operators do best!

We work quickly and productively. You will convey the necessary information to consumers in the shortest possible time, freeing your full-time employees from psychologically difficult calls.