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Most Vivid Stories from the Experience of Call Center Specialists

 

“We work not only with phone calls, but also with requests by mail. Once, a lady wrote us entire poems about her life over the course of several months. It felt as if the person had confused her mailbox with her personal diary. It was, of course, very exciting to read, but useless, because the lady obviously had no plans to order anything. Sometimes linkedin database such letters, easily recognizable by their style, came from other addresses. Perhaps the person simply lacked communication, and we always responded, as required by the regulations, and tried to clarify what the lady’s request was. Our department is small, so sometimes these letters were read out loud during breaks, and the lady became a local legend. Our company is located in a small town and deals with outdoor advertising.”

Most Vivid Stories A woman called once

A spell for personal happiness for all the female employees mike wishart mike of our company. I couldn’t resist and answered that the female employees would of course be very happy, but the windows were installed by male employees and they would hardly be interested in such a thing. The woman was extremely indignant and curses rained down on me. I got into trouble with the older one for breaking the rules, but not too much: she laughed so hard while listening to the recording of the conversation. I don’t know how strong those curses were, but I’m fine and our company is still standing where it was.”

Often after a consultation

Most Vivid Stories They try to get a girl’s personal number, arguing that “girl, you have such a beautiful voice!” Usually, such stories end quite peacefully, but once I came across a subject who fax list responded to a refusal with a long tirade about how he had been waiting for someone like me all his life and didn’t I feel like he was my destiny. And I only felt how my working time was flowing away uselessly, and I couldn’t get rid of him correctly. This was at the very beginning of my work.”